This Billing & Payment Policy explains how Fantwin Pest Control ("Fantwin") handles deposits, estimates, monthly billing, and online payments.

1. Estimates & deposits

Online quotes show estimated startup costs. Your deposit is not the final price — a licensed technician confirms scope and cost on the first visit before treatment.

Your deposit is credited toward your initial service fees (setup and first visit) after inspection. If the final approved amount is less than your deposit, we refund the difference. If it is more, we will explain any balance before additional work.

2. How you pay — Stripe

Fantwin Eco Pest Control does not store or have access to your full credit card number. All payments are processed by Stripe, Inc., a secure payment provider. If you authorize recurring service, your card is saved only in Stripe's vault — not on Fantwin's servers.

Checkout is hosted by Stripe, Inc. Fantwin receives payment confirmation and limited billing details (such as last four digits) — not your full card number.

3. Quarterly protection (general pest)

General pest plans include an initial treatment plus 4 maintenance visits per year (every ~3 months). Each maintenance visit is billed at the per-visit rate shown on your quote. Mosquito plans bill monthly during season (Apr–Nov).

4. Saved cards

For monthly plans, Stripe may store your payment method in its secure vault for future charges. Fantwin does not store full card numbers.

5. Manage or cancel billing

Use Manage card on Stripe in your customer portal, or call 908-844-8650. Plans run for 12 months, then require renewal. To update your card, use Manage card on Stripe below. To cancel before your term ends, call 908-844-8650 at least 3 business days before your next scheduled treatment.

6. Refunds & receipts

Deposits may be refundable if you cancel before service begins, subject to any disclosed fees. Paid amounts and invoices appear in your customer portal. Stripe sends email receipts for card payments.

This policy may be updated from time to time. Continued use of our services after changes constitutes acceptance of the updated policy.

Questions? Contact Fantwin Pest Control at support@fantwinpestcontrol.com or 908-844-8650.