Tell us what you are dealing with.

Share the pest activity and basic property details. Fantwin will review the request and guide you toward the appropriate inspection, treatment, or prevention option.

Fantwin travels to customer properties and does not present a mailing location as a walk-in pest-control office.

Use the service request form to identify the pest category, your contact information, property address, affected areas, and any information that may help the inspection.

Pest issue choices in the service-request form

Household Pests: Ants, cockroaches, flies, spiders, silverfish and other common indoor pests
Wasps, Hornets & Yellow Jackets: Active nests around eaves, siding, decks, sheds, wall voids, yards and ground openings
Rodents: Mice and rats — inspection, trapping, monitoring and structural exclusion
Bed Bugs: Inspection and treatment planning by affected room, evidence, access and preparation
Mosquitoes: Yard and patio service priced by actual treatment area and lot conditions
Lawn & Ornamental: Turf, trees and shrubs — measured and treated according to the identified pest
Other / Not Sure: Describe the pest, evidence, affected area, and anything already attempted

Contact details

Phone: 908-844-8650
Email: [email protected]
Service-area base: Clementon, NJ 08021
Hours shown on the site: Open 24 hours · 7 days a week
Property address and affected-area details help Fantwin review the request before service.

What happens after you send the form

The request goes to Fantwin directly. Here is the sequence it moves through, so you know what you are waiting for.

A person reads what you wrote

The pest, the rooms involved and the property type change the scope enough that the request is read before anyone talks about a number. Nothing is auto-quoted from a form field.

We come back with questions if the description is thin

Two lines about scratching in a ceiling is a different job depending on whether it is a single-story ranch or the top floor of a row home. Expect a couple of questions rather than a guess.

An inspection is scheduled where the findings decide the plan

Most work starts with someone walking the property, inside and out, looking for entry points, harborage, moisture and evidence rather than treating the room where the pest was seen.

The inspection is what produces the price

A range can be given in advance. The figure that matters comes from what the property actually shows, which is why the visit happens before the commitment rather than after it.

The scope is confirmed with you before anything is applied

You are told what is being done, where, and what product category it falls under, and you agree to it before the work starts.

Follow-up is planned into rodent and exclusion work

Sealing and trapping are checked rather than assumed. On rodent jobs the return visit is part of the plan from the start, not something introduced afterwards.

What to have ready when you call or write

None of this is required to send the form. Every item you can answer moves the job forward by roughly one exchange.

The full service address including the town and ZIP code — route availability is decided by where the property is, not where you are calling from.
What you have seen or heard, and exactly where: droppings in a kitchen cabinet, scratching in a ceiling after dark, a nest under a soffit, insects along one baseboard.
When it started, and whether it is getting worse, staying level or moving around the building.
The property type — single family, twin or row home, condominium, apartment, rental or commercial unit — because shared walls change how rodent work has to be done.
Rough size and how many floors, plus whether there is a basement, crawl space or accessible attic.
Anything that limits access on the day: locked gates, dogs, a tenant who has to let the technician in, or parking that needs arranging.
Pets, children and who is normally in the building, so product selection and placement account for the household.
Photos, if you have any. A picture of a dropping, a chewed corner or an insect settles identification faster than a description of it.

Describing a mouse or rat problem so the first visit counts

Rodent work is the largest part of what Fantwin does, and it is the service where the description you send changes the visit most. Six details worth writing down before you submit.

Droppings, and where exactly

Size separates a mouse from a rat, and location tells us which runways to inspect. Under a sink, along a baseboard, on a joist in the basement and in the back of a drawer are four different stories.

Noise, and what time of night

Scratching overhead is a different route from scratching inside a wall, and the hour it starts narrows both the species and where it is entering.

Food and gnawing evidence

Chewed packaging, grease marks along a wall, shredded insulation or paper, and gnawing on plastic, wiring or wood all point at how long this has been going on.

The outside of the building

Gaps where the siding meets the foundation, utility and dryer penetrations, a garage door seal that no longer touches the ground, and vegetation resting against the wall are where most of the work ends up.

Shared walls and neighboring units

Twins, row homes, condominiums and apartments share voids, and activity moves through them. Say so in the form — it decides whether the plan can stop at your unit.

What has already been tried

Snap traps, hardware-store bait, steel wool, foam. Knowing what is already in place stops us duplicating it and tells us how the population has been behaving since.

See the full rodent control service

Hours, scheduling and how the route works

The request form is open around the clock. A form being open and somebody reading it are two different things, so a request sent overnight is picked up in the morning rather than answered at three in the morning.

Fantwin schedules by route out of a Clementon base in Camden County. Towns close to that base are usually easier to fit into a day that is already running, and the further a property is from it, the more the appointment depends on what else is booked that day.

If your town is not on the service-area list, send the address anyway rather than assuming. Route availability is confirmed against the actual address before anything is booked, and a clear no is more useful to you than silence.

Outdoor work moves with the weather. Wind, rain and temperature affect application and stinging-insect work in particular, so an outdoor appointment can be rescheduled for reasons that have nothing to do with the schedule being full.

What can be taken on from this form, and what cannot

Saying no quickly is more useful than a maybe, so these are the limits before you write.

No. Fantwin does not hold a wildlife control permit, so we do not trap or remove wildlife. If that is what you have, we will tell you and refer you to a licensed wildlife-control operator.

Pennsylvania properties are exclusion and repair only until reciprocity is approved, so a request for pesticide treatment on that side of the river cannot be booked yet.

Termite and other wood-destroying insect work is authorized under New Jersey category 7B and is quoted separately from a general pest plan, so name termite in the form if that is what you suspect rather than filing it under general pest control.

If a request falls outside the license, the current route or the season for that pest, you will be told so instead of being booked for a visit that cannot do what you need.

Towns with a full local pest control guide

Each of these has its own page describing local property conditions, the pests that come up most there, and how service is scheduled in that town. The full directory of communities is on the service areas page.

Questions people ask before sending this form

How do I get a quote?: Send the form or call. Give the address, the pest and what you have seen, and you will get either a scope and a range or a short list of questions back. Anything firmer than a range comes from the inspection.
How much does rodent control cost?: Rodent service is quoted as a range, $99 to $299, depending on the amount of work — how many entry points have to be sealed, how much exclusion the building needs, and what the inspection finds. Quarterly protection is $129 per visit and keeps the sealing and monitoring going year-round. We come out, look at the property and give you the estimate, and that visit is waived when you book the service. We confirm the price on site before anything is done.
Do you charge for coming out to look?: We come out, look at the property and give you the estimate, and that visit is waived when you book the service. Inspections for other services are quoted individually, and the pricing page explains what moves the number in either direction.
Do I have to be there for the inspection?: Someone with access needs to be there to let the technician in and point out where the activity is. For a rental that can be the tenant, as long as they know the appointment is happening and can get to the affected areas.
Can you come out today?: It depends on where the route already is that day. Calling is faster than the form when the timing matters, and you will be told plainly what is open rather than being pencilled in and moved.
What about properties across the river, in Pennsylvania?: Work there is limited to exclusion and repair only until reciprocity is approved, so sealing and structural work can be discussed and pesticide application cannot.
Do you offer ongoing service rather than a one-off visit?: Yes. Quarterly protection is $129 per visit and keeps the sealing and monitoring going year-round. Other pests are handled on their own schedules, and the pricing page sets out what a recurring plan covers.
Do you work with landlords, property managers and businesses?: Yes. Multi-unit buildings, restaurants, offices, warehouses and community associations are handled through the commercial side, which works on a written scope and documented visits rather than a single appointment.
What if I am not sure what the pest is?: Send a photo and describe where you are seeing it. The pest library on this site covers identification clues for the common New Jersey pests, and an inspection settles anything the photo cannot.

Pest-control services

General Household Pest Control

A practical service for common household invaders, built around identification, entry-point inspection, targeted treatment, and prevention recommendations instead of a one-size-fits-all spray.

Ant Inspection and Control

Ant treatment begins with determining where ants are traveling, what may be attracting them, and whether the activity suggests pavement ants, odorous house ants, carpenter ants, or another species.

Cockroach Inspection and Control

Cockroach programs are tailored to the species, population level, building type, food and moisture conditions, and whether activity is isolated or moving between units.

Rodent Inspection, Trapping, and Exclusion

Rodent service separates immediate population control from the building repairs and sanitation changes needed to reduce future entry.

Seasonal Mosquito Management

Mosquito service combines property inspection, standing-water reduction, larval management where appropriate, and targeted treatment of resting areas according to site conditions and product labels.

Spider Inspection and Web Management

Spider service focuses on where webs and egg sacs are forming, which insects are supporting spider activity, and how exterior lighting, vegetation, and building gaps contribute.